Publisher - FAQ

Payment

All payments are now handled thru Tipalti. Head to the “Payment Information” section in your SPX account to set up payment details.

If you haven’t updated your payment details yet, your payments will be on hold until you’ve updated. You cannot get paid by Smaato moving forward if you don’t submit your payment and tax details to Tipalti.

What payment methods are available?

Currently, we offer PayPal, Wire Transfer and eCheck/Local Bank Transfer.

How can I change my payment method?

Select your preferred payment method in Tipalti in the administration area under Payment Information.

What is necessary to be completed before being able to receive payment?

  1. Complete your business information in your SPX Account.
  2. Fill out the Payment Information within your Smaato Account.
  3. Reach the minimum payout (100$).

Where can I download the W8/W9 forms?

You can find the tax forms within Tipalti now.

What is my minimum payout?

$100 USD. If your revenue is less than $100 per month, Smaato will roll over the amount payable to you to the subsequent payout cycle, until at least $100 are reached.

In which currency will I receive my payment?

U.S. Dollars.

Is there an additional fee for the transfer?

Please also be aware that the payments are sent in U.S. Dollars, and your bank may charge a fee for converting this to your local currency. Contact your bank for more detailed information.

What does net revenue mean?

Net revenue is the amount actually received by Smaato from third-party advertisers or ad networks for delivered ads calculated per impression, click or other actions less the Smaato revenue share.

What is my revenue share?

The net revenue share for the actual month is based on the ad impressions of the previous month. Upon joining Smaato, your net revenue share is set to the default rate of 70/30. Please refer to our Terms and Conditions or contact your account manager for more details.

What is my payout?

Your payout, or payment, is the amount of gross revenue your account achieved during a month less the Smaato share, and less any taxes Smaato may be legally required to withhold.

When do I get the money?

Smaato follows a 60-day payment schedule. Smaato will pay you your net revenue share within sixty days after the end of the calendar month in which revenue was accrued.

To be eligible for payout, you’ll need to complete all the necessary steps to receive payment (see here).

For example, if you earned $60 in January, the payment will be sent to you in early/mid April.

It can take about a month until all our partner ad networks have finalized their reports. After this time, Smaato will provide you with a payment report under My Account/Credit Notes. During the following month, Smaato collects the revenue from our partner ad networks and pays your net revenue share.

How often will I receive payments?

Smaato pays you every month after the payment schedule. If your earnings are below the minimum payout, we will carry the earnings over to the following month.

Can I see my payment history?

Select your preferred payment history in the administration area under Payment History.

My bank is located in a different country than my business – how can I enter differing countries for bank and business addresses?
To enter different countries for both, please reach out to [email protected].